When carrying out training or assessment, Techno CTA Ltd aims to help all candidates to achieve a successful outcome.
The Bribery Act came into force on 1st July 2011. Under section 7 of the Act, commercial organisations may commit an offence if they fail to prevent persons associated with them committing bribery on their behalf.
We all have a responsibility to protect the environment from the effects of our activities. Techno CTA Ltd takes its responsibilities seriously in this respect.
The Board of Techno CTA Ltd is fully committed to a policy if treating all people fairly. This applies to our employees, our customers, training and assessment candidates and members of the public for whom we provide a service. We welcome applications from all candidates and prospective employees.
It is the policy of Techno CTA Ltd UK Limited to effectively manage its undertakings in such a way as to ensure the health, safety and well-being of its employees, contractors, & candidates.
Quality is integral to Techno CTA Ltd’s working practices. The Quality Policy sets the framework for our approach to continuous improvement, to gain competitive advantage, as well as reinforcing and enhancing the Company’s reputation and image.
The scope of the General Data Protection Regulation (GDPR) covers all data subjects whose personal data is collected in line with the requirements of the GDPR.
Techno CTA Limited, as a Data Controller collects and processes personal data relating to its employees to manage the employment relationship. Techno CTA Limited collects and processes personal data relating to candidates who attend for training to manage and record the training provided and comply with the requirements of industry and regulatory bodies. Techno CTA Limited collects and processes personal data relating to candidates who attend for medical assessment or drug and alcohol screening to manage and record the assessment and screening process and comply with the requirements of industry and regulatory bodies. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Techno CTA Ltd collects and processes a range of information about you. This includes:
You are required to supply your Data in order to register for booking any courses or with Techno CTA;
You are required to supply your Data in order to register for medical assessment or drug and alcohol screening with Techno CTA;
• your name, address and contact details, including email address and telephone number, date of birth, age and gender;
• your national insurance number;
• Sentinel Number
• Personal photographic identity- e.g. driving licence, passport or resident card.
• your name, address and contact details, including email address and telephone number, date of birth, age and gender;
• sensitive data including information about your medical history, current health conditions, including whether or not you have a disability and details of any medication you are taking. The information is collected so that we can make an assessment on your fitness to work and allow us to identify any adjustments to working to ensure the safety of yourself and others within the workplace.
Your data is handled with strict confidentiality and kept secure.
We need a small amount of information from our Suppliers to ensure that things run smoothly. We need contact details of relevant individuals at your organisation so that we can communicate with you. We also need other information such as your bank details so that we can pay for the services you provide (if this is part of the contractual arrangements between us).
The main reasons for using Supplier data are to ensure that the contractual arrangements between us can properly be implemented so that the relationship can run smoothly, and to comply with legal requirements.
Employee records are necessary for the formulation and implementation of employment policies and procedures for recruitment, training, promotion, dismissal etc. Some of these are required by law and others enable personnel to monitor other processes. Accurate records help ensure that employees receive their correct pay, annual leave, pension and other entitlements and benefits. They can be used to monitor fair and consistent treatment of staff.
Techno CTA are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we store on either on our web- based system or as courses scanned as electronic files will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. Please note that this policy only relates to personal data stored on the TECHNO CTA systems;
For the purpose of GDPR, Techno CTA are data controllers. Techno CTA is registered in England and Wales under company number 8918382 and data controller number ZA063008.
We want you to achieve and place high expectations on all our learners. Therefore, we are expected and required to collect certain information that allows us to get to know you better. This also ensures that you are on the correct course based on your needs.
We are also required to monitor your progress and report back to regulating authorities/awarding bodies.
Medical Assessment / Drug and Alcohol Screening:
Our Occupational Health Department provides comprehensive medical assessments and drug and alcohol screening to help make the workplace safer for you and those you work with. The information is collected so that we can be sure we have assessed the correct individual, make an assessment on your fitness to work and allow us to identify and recommend any reasonable adjustments to working.
Technoc CTA holds personal data for its employees and customers under the lawful basis of ‘Contract’. This is where the processing is necessary for a contract we have with the individual, or as part of specific steps before entering into a contract such as obtaining a quotation or recruitment processes.
Techno CTA holds personal data where there is a legal obligation and the processing is necessary for us to comply with the law e.g. tax law.
Techno CTA holds personal data (including sensitive data in the form of medical assessment and drug and alcohol screening records) under the lawful basis of legitimate interest for the purpose of ‘preventive or occupational medicine where processing is necessary for the purposes of, for the assessment of the working capacity of the employee’.
Techno CTA holds personal data under the lawful basis of consent. We use consent where it can offer people real choice and control over how their data is used for example data used for marketing purposes. The company ensures consent of the data subject is freely given and gives a clear, specific and unambiguous indication of the data subject's wishes. We use ‘opt-in’ rather than ‘opt-out’ consents that signifies agreement to each type of processing.
We will only share your training information with organisations who require to know what course you are taking and regulate the training industry i.e. your primary sponsor/ employer and Sentinel/IOSH/NPORS or any awarding bodies in concern with the course booked through Techno CTA. We will not pass on or sell your data onto third parties. Other than that, what is needed to update regulatory/awarding bodies e.g. such as Sentinel.
We will only share the outcome of the medical assessment and / or drug and alcohol screening and the minimum medical information required to ensure your safety whilst working, with your primary sponsor/ employer, Sentinel and Network Rail.
Other medical information you disclose to us, will only be shared with Occupational Health professionals and laboratory staff involved in your assessment. The information may also be viewed by professionals during audit processes for the purpose of maintaining our professional standards and necessary certifications to delver our service.
Examples of what we do with your information but not restricted to; complete pre-course eligibility checks, create individual learning plans, contact you for quality assurance monitoring purposes, monitor your course progress, register you with the appropriate awarding body, update rail competence regulators such as Sentinel.
We do not contact learners for marketing reasons. We may contact companies by email with promotions, special offers and associated products and services they may be interested in. Companies can unsubscribe at any time and they can opt in and opt out on our website.
We will only keep your information for as long as we have to which has been mandated by regulatory bodies. We will keep;
In other cases, we will store personal information for the periods needed for the purposes for which the information was collected or for which it is to be further processed.
Once the courses are completed the hard and electronical files at stored away.
You data will only be retrieved if there are internal/external audits and those files are required for inspection by the governing body auditors or for legal reasons.
We use information held about you in the following ways:
If Techno CTA needs to contact, you it will use the phone number and email address been provided to us.
We want to make sure that any personal information we hold about you is up to date. So, if you think your personal information is inaccurate, you can ask us to correct or remove it at no charge to you by contacting 0207 055 0877 or email@example.com
When contacting please clearly identify yourself and the information you require, and we may ask you to provide identification to ensure we do not disclose your information to the wrong person.
Even if we already hold your personal data, you still have various rights in relation to it. To get in touch about these, please contact us. We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of any applicable laws. Please note that we may keep a record of your communications to help us resolve any issues which you raise. Right to object: If we are using your data because we deem it necessary for our legitimate interests to do so, and you do not agree, you have the right to object. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases). Generally, we will only disagree with you if certain limited conditions apply. Right to withdraw consent: Where we have obtained your consent to process your personal data or consent to market to you, you may withdraw your consent at any time.
Data Subject Access Requests: You have the right to ask us to confirm what information we hold about you at any time, and you may ask us to modify, update or delete such information. At this point we may comply with your request or, additionally do one of the following:
Right to erasure: In certain situations (for example, where we have processed your data unlawfully), you have the right to request us to “erase” your personal data. We will respond to your request within 30 days (although we may be allowed to extend this period in certain cases) and will only disagree with you if certain limited conditions apply. If we do agree to your request, we will Delete your data but will generally assume that you would prefer us to keep a note of your name on our register of individuals who would prefer not to be contacted. That way, we will minimise the chances of you being contacted in the future where your data are collected in unconnected circumstances. If you would prefer us not to do this, you are free to say so.
Right to lodge a complaint with a supervisory authority: You also have the right to lodge a complaint with your local supervisory authority or the Information Commissioners Office.
We will collect and process the following data about you:
We use our reasonable endeavours to make sure information on this Website is accurate and up to date but before you rely on anything please contact us or double check the information from another source.
Techno CTA Website may also contain links to external Internet websites. We have included such links for your ease of reference but please note that we have no control over the contents of these websites and do not endorse their content and cannot accept responsibility for them. You access such websites at your own risk.
The right to complain
We always seek to treat an individual’s data fairly - however, individuals have the right to complain to us and we will investigate and respond accordingly within one month. Complaints should be sent via email to :
Should the response not be resolved to the satisfaction of the complainant, you can also take up your issue with the Information Commissioner’s Office (the ICO) at the following address:
The Information Commissioner’s Office, Wycliffe House, Water Ln, Wilmslow SK9 5AF